Frequently Asked Questions

Do you offer returns or refunds?

Yes. We have a return policy, also find it at the top or bottom of our page

How can I track my order?

Order tracking is very easy with us. All you have to do is click the 'Track your order' page to see your orders. You will also receive email updates and you can use the Shop app to get your updates.

How long will it take for me to receive my order?

It usually takes 1-2 weeks, but in some cases longer.

Do you ship to my country?

USA only at this time

What is your customer service experience like?

We are responsive and will reply to all communications in a friendly, professional manner. We strive for fast reply times of at least 24-48hrs and have outlined clear policies to ensure you can get a refund for a damaged product, or if there is something wrong with your order. You can see all of our policies at the top of the page or at the bottom footer menu.

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